SmartBot
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Feature Updates
Android App
SmatBot mobile application is now live on the android play store. Your live agents can now answer user queries on the go.
Departments
Organise your live chat agents based on their roles and responsibilities like sales, support, tech etc.
Share Files In Live Chat
Let users and live agents comfortably share files between them.
Supervisor Account
Create a user with the role 'Supervisor' to monitor and manage your live agents in real-time.
Live Chat Limit
Set a limit on the number of simultaneous chats a live chat agent can handle.